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ABEL Technologies GmbH
 

1. Right of withdrawal for consumers

Consumers within the meaning of Section 13 of the German Civil Code (BGB) generally have the right to withdraw from distance contracts within 14 days without giving any reason, unless a statutory exclusion of the right of withdrawal applies.

The withdrawal period is 14 days from the day on which you or a third party named by you, other than the carrier, takes possession of the goods.

If you ordered several goods as part of a single order and they are delivered separately, the withdrawal period begins on the day on which you or a third party named by you takes possession of the last item.

To exercise your right of withdrawal, you must inform us:
 

ABEL Technologies GmbH
Kirchensteig 9
94474 Vilshofen an der Donau
Germany

Phone: +49 170 6534421
E-Mail: info@abel-technologies.com
 

by means of a clear statement (e.g. by letter or email) of your decision to withdraw from this contract.

You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period expires.
 

2. Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal.

We shall make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earlier. This does not apply if we have offered to collect the goods ourselves.

You must return or hand over goods suitable for parcel shipment to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal.

The deadline is met if you dispatch the goods before the 14-day period expires.

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Return shipping costs

You bear the direct costs of returning goods suitable for parcel shipment.

You also bear the direct costs of returning goods that cannot be sent by parcel post. These costs are estimated at a maximum of approximately EUR 500.

These provisions on bearing return costs apply only insofar as you were properly informed of them before conclusion of the contract.

You are liable for any diminished value of the goods only if it results from handling the goods beyond what is necessary to establish their nature, characteristics and functioning.
 

3. Exclusion of the right of withdrawal for individually manufactured goods

Under Section 312g(2), no. 1 BGB, subject to statutory exceptions, the statutory right of withdrawal does not apply to contracts for the supply of goods

• that are not prefabricated and

• for whose manufacture an individual choice or decision by the consumer is decisive, or

• that are clearly tailored to the personal needs of the consumer.

This may apply in particular to individually designed, custom-manufactured or appropriately adapted products.

Whether the right of withdrawal is excluded depends on the specific statutory requirements and the characteristics of the product concerned.

Not every made-to-order manufacture or order automatically excludes the right of withdrawal.
 

4. Business customers and entrepreneurs (B2B)

Entrepreneurs within the meaning of Section 14 BGB generally have no statutory consumer right of withdrawal for contracts concluded in the course of their commercial or independent professional activities.

This applies in particular to commercial orders for CNC machines, machine accessories, spare parts and technical services.

Any return or cancellation rights expressly agreed by contract and any mandatory statutory rights remain unaffected.
 

5. Model withdrawal form

If you wish to withdraw from the contract, you may complete and send us this form.
 

To:

ABEL Technologies GmbH
Kirchensteig 9
94474 Vilshofen an der Donau
Germany

E-Mail: info@abel-technologies.com
 

I/we hereby withdraw from the contract concluded by me/us for the purchase of the following goods:
 

Ordered on: ____________________
 

Received on: ____________________
 

Name of consumer(s):
 

Address of consumer(s):
 

Signature (only if submitted on paper):
 

Date: _________________________
 

Delete as appropriate.
 

Last updated: October 2026